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It arrived in a very nice reasonably time’ no co
All of the art is correct, but instead of on a coffee mug, it showed up yesterday as a light blue XXL sweatshirt.
I ordered multiple orders of the WTF “Wine Time Finally” tumbler in purple ..
1st order was 13 cups in the purple, they did not come out as deep tone in the custom people or the color purple of the cup, HOWEVER they were still
Nice and the ladies loves them!
2nd order was for a new lady who joined the group the cups came out half purple and half white. I reached out via email and after going back and forth showing pictures and all, they kindly sent me a new/corrected cup and this 2nd/3rd shipment is even WORSE!! It’s still half purple and half white and it doesn’t even wrap around the tumbler completely, you can barely read the name and even the texture is different. I reached out multiple times again and no answer.
I have spent a lot of money with the company or various orders even outside of this particular order and would like a response to correct my purchase.
1st pic is what I ordered Vs what I got in 2nd and 3rd shipment (2nd and 3rd pic)
Today as I wrote this review they sent me another cup and it’s just as ordered !!!!
I am back to being a Loyal customer !!
I only gave a 3 because of the error and back and forth if I would have originally got the correct cup they would have been 4 or 5 💜
Thank you ☺️
I gave this tumbler as a christmas present to a friend, we took the tumblers for a new year trekking, we had a celebration on Dec 31 and on January 1, the tumbler was still with ice unmelted! amazing! my friend loves so much her tumbler that it is at her living room as decoration!!!
Great product no customer service
Sent 15 emails in 3 months as wrong name on flag
Zero response from customer service
Meant to say Acreman family not hazan who’s hazan
